Drivers in the courier and delivery service play an important role in making the world move faster. Competent designated drivers at leading delivery services encompass immense experience and training and are able to apply the latest technologies as an integral part of transportation. They are not just ordinary drivers who simply pick up and drop off packages, but they work with absolute dedication to meet the constant challenges of logistics services, including deadlines and schedules. Eventually, delivery service drivers are among the indirect key factors that decide the success of a corporate business. They can drive all kinds of cars from light trucks, vans to box trucks, also known as dock trucks in some part of the country.
Drivers may not always be treated as well as a banker or accountant. But they have a tremendous responsibility in carrying out their work. They have to fight traffic all day, which is more stressful than sitting in an office and analyzing the financial condition of a business. Even then, there are plenty of drivers in the courier service industries who have been serving the industry for decades.
Let’s explore the responsibilities of the daily activities of a driver to maintain a good profession. After carefully reviewing your responsibilities, it’s abundantly clear that driving is an art and drivers deserve to be recognized for their hard work just like bankers, accountants, and medical professionals.
Drivers undertake to perform the following functions:
- Operate a fleet of vehicles including trucks, vans to deliver or pick up any type of packages, parcels, envelopes, magazines, process services, heavy machinery, medications, clinical equipment, medical reports and laboratory samples.
- Take care when driving to avoid accidents
- Follow state and federal driving rules
- Vehicle inspection before and after each trip
- It plays an important role in deciding service routes and travel schedules, according to the time, size, weight and nature of the packages.
- Load and unload goods, merchandise and cargo
- Maintain a direct relationship with the customer during the delivery with a friendly and pleasant behavior.
- Immediately contact customers by phone or email, when there is an unexpected delay in delivery
- Make a record of pick-up and delivery times
- Thorough paperwork for each delivery
- Vehicle mileage documentation along with driving time safety check
- Indicate the maintenance requirement of the vehicle, if any.
- Adequate communication with the central dispatch unit through mobile communication devices and GPS.
Rain or shine, the dedicated team of drivers go out every day and deliver on our business promises, in person with problem-solving skills, logical thinking skills and a sharp mind for planning and executing deliveries. Drivers help courier service companies maintain excellent service that makes the company successful.